Privacy Policy
Effective Date: 5/7/2026
1. Introduction
150 Lounge (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This policy describes how we collect, use, and share information when you interact with our services, including when you receive SMS messages or communications powered by Twilio.
2. Information We Collect
Personal Information
We may collect:
Name
Phone number
Email address (if provided)
Any information you voluntarily submit
Messaging Data
Phone numbers used for SMS communication
Message content and delivery data (for service operation and troubleshooting)
Technical Data
IP address
Device/browser information
Interaction data related to our services
3. How We Use Your Information
We use your information to:
Send service-related SMS messages (e.g., reservations, confirmations, updates)
Provide customer support
Improve and maintain our services
Ensure compliance with applicable laws
Prevent fraud or misuse
4. SMS Communications & Consent
By providing your phone number, you consent to receive SMS messages from 150 Lounge.
These messages may include:
Reservation confirmations or updates
Event or service notifications
Operational alerts
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service providers (including Twilio) to facilitate communications
Vendors that help operate our business (under confidentiality obligations)
Legal authorities if required by law
6. Data Retention
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
8. Your Rights
You may have rights to:
Access your personal data
Request correction or deletion
Withdraw consent to communications
To exercise these rights, contact us at:
support@150lounge.com
9. Third-Party Services
We use third-party providers, including Twilio, to enable messaging and communication. These providers process data on our behalf in accordance with their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
150 Lounge
Email: support@150lounge.com